Conditions for Car Rental in Prague

Car rental services in Prague provided by RUNWELL company are subject to the following rules:

An early booking of a car online directly on our website (e.g. online reservation) is possible only within a selected car class. Your early booking of a car in Prague on the RUNWELL website entitles you to a discount from the standard rental fee in the amount of 10% or more, depending on the season or current promotions. Your booking can be considered “early” and confirmed if it is made at least one day before the start of the car hire period. Please also note that certain car models may not be available due to various reasons beyond the company’s competency. Therefore, online booking only enables you to reserve a car in Prague within one selected car class rather than to book a specific car model. Should our company, for whatever reason, fail to provide a vehicle for you in the class of your selection, we shall upgrade your car to a higher comfort class, while the rental fee will remain unchanged. You may see the final rental fee calculation once you insert specific rental dates into your online booking. Our company does not guarantee a replacement vehicle in case of a problem caused by the client (i.e. car accident, failure to comply with traffic regulations, violation of rules of car operation, etc.)

Important! In case of a longer than 1-hour delay for car pick up without prior notice via email or phone the company is entitled to hand over the reserved vehicle to another client. This rule does not apply to those bookings that had been paid in advanced. Should a client cancel a confirmed booking, the company is entitled to withhold an equivalent of a 1-day rental fee according to the selected car class. In both cases the booking details (starting and ending times, fees, etc.) always remain unchanged. Further details of your booking can always be discussed with the managers of RUNWELL through email correspondence or a phone call. We are always willing to find a mutually suitable solution and keen to accommodate to the client’s wishes. No discounts apply to additional extracurricular services, such as WEEKEND tariff (i.e. 3-day car rental at the price of 2 days), any activities outside office hours, car delivery or return outside Prague, and so on. Discounts do not combine. All discounts, including a frequent-client discount are calculated on the basis of a standard “office” price for car rental.

For a final cost calculation a discount of the highest applicable percentage is always used. In order to rent a car the driver’s minimum age is 19. In order to finalise the rental contract with the RUNWELL company the client will need:
1. Passport or other identification document. For EU citizens a national ID card is sufficient,
2. Valid driver’s license, category “B”, national or international,
3. Refundable deposit from EUR 200 / CZK 5000, depending on the rental conditions and selected car class. The deposit can be paid either in cash or with a debit/credit card. Payment is also accepted in other currencies in the equivalent amount according to the official exchange rate published by the Czech National Bank: Euros – from EUR 200, American dollars – from USD 250, British pounds – from GBP 200, Russian rubles – based on the daily exchange rate to EUR.

Minimum rental period in the RUNWELL company is 24 hours.

Delivery / drop off of the vehicle, when you book it in RUNWELL takes place by mutual additional agreement. Minimal rental period for return car in Czech Republic (out of Prague) - 2 days. Minimal rental period for return car in EU (out of Czech Republic) - 3 days. The cost of hired car in Prague calculated by the standard tariff.

The rental fee for car hire in Prague includes:
- unlimited mileage in km
- universal insurance for the Czech Republic and Europe (mandatory in case of a car accident or car theft with client’s liability due to own fault up to CZK 10,000)
- tolls in the Czech Republic ("Dalniční známka" or vignette)
- entrance permit into German environmental zones "Plakette"
- 21% VAT
- car delivery to your hotel and car return anywhere within the city of Prague in case of 2 or more rental days
- road maps of Prague, Czech Republic and Europe: upon client’s request
- 24-hour customer support in English, Czech, Russian
- 24-hour technical support and assistance throughout EU

Car fuel is not included in the rental fee. Upon car return the fuel level should be identical to the level upon car pick up. All cars in our car park run on the Natural-95 car fuel (exceptions are the sport car Toyota GT86, which runs on Natural-98, and all the minibuses that run on diesel). Car pick-up and return outside office hours is surcharged at EUR 20. Car pick-up and return in the Vaclav Havel airport in Prague is also surcharged at EUR 20. For car hire at the period from Friday 12:00pm until Monday 12:00pm a special WEEKEND RATE applies: 3 days at the price of 2. This tariff is only possible at the car pick-up/return point, i.e. the RUNWELL company central office. Car hire is payable with VISA, EC/MC, DINERS CLUB, AmEx payment cards, through PayPal electronic payment system or in cash: we accept EUR, USD, GBP, RUB according to the daily exchange rate published by the Czech National Bank at the day of rental contract signature.

RUNWELL RENT-A-CAR company also offers additional equipment free of charge: car seat, snow chains, ski box, GPS-navigation, WiFi equipment. You are also welcome to use our parking facilities in the centre of Prague at the Wenceslas square if you book it with us ahead of time. Moreover, we are happy to provide our clients with a personal driver in Prague, Czech Republic and Europe. We organise individual sightseeing tours around the Czech Republic and other European countries with the best Russian-speaking tour guides in Prague. In order to make use of the special offers from the RUNWELL company please kindly inform us about your wishes in the Notes section of your online booking.

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